14/4/21
Dissatisfied in Desoto
When we moved in 1 1/2 yrs ago, the wife and I were very pleased w/ the low move in cost and the attractiveness of both the area and Wooded Creek itself. We found the complex staff cheerful, helpful and knowledgeable. Our maintenance issues were solved promptly and the pool & grounds were kept in a manner expected. These have all been left by the wayside since the changing of complex staff this year.
We now cannot reach staff by phone, or person(most times). The manager is always too busy or is... away from the office. They close before getting 'home' from work and don't open for weekends. We now have several maintenance issues, the top being a broken AC unit that has been broken for 2 WEEKS! The grounds are cluttered w/ trash from the broken pass gate to the back court Apts.. The pool has been green for 2 months and the finally collected leaves from Autumn are still sitting bagged throughout the courtyard. Lastly, but most definitely the deal breaker has been the unaccounted for and unjust charges now being affixed to rental obligations(during Vivid). Being a disabled Marine who served 2 tours, I demand discipline and order, so you can understand why my rating is just OK!
We will be moving.
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