Bella Estancias Apartamentos

Manager Jennifer listens and is caring about people's needs. Maintenance is fixed super fast. Nice quiet community

Glad to be back home in El Paso after 18 years. I have enjoyed the peace and hospitality. My maintenance issues are and have been addressed in a timely manner. I love the flooring and high ceilings. I'm comfortable in my apartment. Thank you.

The apartments look nice from the outside. the upkeep is atrocious they don't service the A/C yearly. poor job making the apartment ready to move in. Every other month something beak down and need maintenance attention. we have been without a/c for almost 2 weeks without resolution. yet they still place notice to vacate on the door demanding 2nd half of the rent payment. when the appliances break when management act/insinuate as if we don't know how to operate the appliances instead of fixing... it correctly in the first place. Lee mas

The apartment complex was not safe. Some of our stuff was taken from the patio and the front door. Even one day we found our car’s windshield broken and the office didn’t take any responsibility and just told us to call the insurance.
Also they didn’t show us the apartment before we moved in and it wasn’t similar to what they told us.

Parking is difficult. People allow visitors and family visiting to park here for days at a time People with more than on car keep the car they do drive parked for many weeks and at times months with their car covered before and then switch out the other car for the same amount of time. People store their cars here covered for weeks at a time. People create parks spots, making is difficult foe other to get in and out of parking spots. People save park spots for others. There are broken cars... here with Bella Parking permits in the window that has been parked/ stored here for almost a year. People park in red and yellow zones and in front of dumpsters. All this makes it hard to park. Lee mas