2/2/25
Verified Renter
I enjoy the unit I live in itself, it has a good layout. I also enjoy the location of The Kelley, however, I unfortunately did have to put in several maintenance requests upon move-in and am still having some issues. I also believe the amount of cars I see being towed is aggressive and seems unnecessary in most cases.
Reseña de Apartments.com
Administrador de la propiedad en The Kelley at Samuels Ave respondió a esta revisión
Thank you for taking time to post a review. My apologies if there was a delay with your service request(s). Our practice is to respond within 48 hours of receipt of the request, unless there is some unforeseen circumstance that prohibit us. In... such case, we should contact you and explain the delay. I will share this with my team to ensure our practices are being followed. Please reach out to the office for any open requests so we can assist with a resolve. Regarding our towing, there is a strict towing policy in place created to assist residents in every community who have their parking spots taken by \"interlopers.\" Although, every effort is made to inform residents and visitors alike of this policy. Again, thank you for your feedback.
The Kelley at Samuels