2400 Briarwest Apartments

First, when we moved in February we had boxes on the balcony because we were still unpacking and then already got an eviction notice saying that we weren't allowed to have debris or trash on the balcony. Second, we have dealt with water roaches and German roaches ever since June and we have called the maintenance and the office for pest control and they would promise that they would come by but never did. We've had to buy roach traps, and sprays, and even caulked all the seams in the kitchen and... the bathroom because they would just swarm everywhere. They wouldn't come by unless someone was home and we never had the time. Also, we've had to walk through sewage because the pipes get backed up and the water will run down to the parking lot. The trash is never picked up people leave trash around the dumpsters and for a whole week we didn't have any dumpsters, trash was piled up so much that you couldn't leave a parking spot. The pool was never opened and we were still charged for the pool amenities when we couldn't even use it. The laundry facility is a joke. They barely work and if they do, it takes forever to wash or dry your belongings. Unless you like to look at a dump and the staff are too-good for you, then by all means, stay here. We can't wait to leave! Lee mas

I HATE THIS APARTMENT!!! DO NOT MOVE HERE! I'm almost in tears writing this! I've been here for 6 months and have dealt with roaches, a broken a/c, wet and swelling walls, a raggedy foundation, leaky toilet, nasty unfinished counters and cabinets & now today, my tub is all chipped up after simply cleaning it.

I called the leasing office and they tell me that can happen if you clean with bleach. HOW ELSE ARE YOU SUPPOSED TO CLEAN??!

These apartments are so poorly maintained and the foundation... is clearly unstable. Sometimes I have to pry the lock to my front door open because the foundation is crushing the space for the lock.

Yes they send people to do repairs, but they are obviously using the cheapest materials they can find. None of it is durable and the foundation alone should make this place uninhabitable! This is the worst apartment I've ever been in! DO NOT MOVE HERE! Lee mas

Never think about moving here. the pool is never working the administration is not responsible for damaged vehicles, here I have seen drugs being sold in the parking lots, on weekends nobody is responsible for damage to the apartments, the garbage areas are always dirty, residents with pets do not pick up their waste, in short I can't wait to move out of here.

I have been here for almost 2 years the apartments are nice but if something breaks and it does all the time the maintenance takes forever to fix the problem. For example the Pool looks so nice that’s the first thing they show to renters yet it has been closed since February since we had the winter storm they said it’s because of new city regulations and they have to supposedly fix something we are in September the pool has been closed for 8 months so don’t be deceived they take Absolutely... forever to fix anything and they don’t show absolutely no effort or regards to the tenants you just have to deal with it. Lee mas

I’ve been a resident of 2400 Briarwest since 2010 and have never written a review, but I am writing to save a tenant from signing a lease in this hellhole.

Grounds keeping: While living In the community, one witnessed dozens of vehicles being vandalized; sure, they have security, but they managed to allow countless vehicle tires to be stolen from off cars, Cadillac converters to be stolen, an apartment shooting to occur all while the company patrolled the grounds.

Grounds: If that doesn't... deter you, try swimming to your car When it rains!! Houston floods; I get it but never did. Imagine losing a vehicle from the flood that occurred in 2016. When it rains now, I'm smart enough to leave my apartment until the rain stops. I would have loved someone within management to warn me, but they didn't. THIS APARTMENT FLOODS ANYTIME IT RAINS, not just heavy rains but any sprinkle.

The deal breaker is winter storm 2021. The city of Houston has turned on the water but not the complex. I have been without running water for a week without any ETA or a heartfelt apology but guess what they want and demand on the 1st; rent.

Do yourself a favor, don't stay here. Management is rude!!! Lee mas