Emory West Cypress Apartamentos

Overall safe area. Management changes a lot which can be a bit frustrating but I like the new team that’s there now. Something is wrong with the water system. It tend to smell bad all the time when you turn the water on. I do miss having a balcony but again overall I’m ok with my stay here.

Living at Emory West Cypress has been a wonderful experience. The staff is amazing and always courteous. Any issues are always taken care of in a timely manner. I would recommend Emory West Cypress to anyone.

Overall, my experience at Emory West Cypress has been wonderful from the time I moved in. The staff has been very courteous and helpful from management to maintenance. I know I can always count on them regarding anything I need. I like that they keep us informed regarding events or the goings on in the community. Everyone seems like they enjoy their job, and the neighbors are really friendly as well. Wonderful place to live.

This place is not life friendly. By that I mean the availability to speak with someone or come in person is only from 10-6 Monday through Friday. They have tow companies towing cars left and right even if you get a rental as a resident then try to reach out to them to update about the rental you can still be towed due to lack of response. Also the trash valet leaves stains from leaking bags all in the halls making it look so unappealing to the tenants. Not only is it hideous to see but it smells... . There is never any parking if you work late hours and the gates are always broken. I have been unable to access my home due to the gate for hours on a weekend and unable to contact any maintenance or anything. Also the pool remains unattended to and dirty. I also see a car sitting and broken down on bricks for over a week so far Lee mas

I strongly advise against considering this apartment complex as a place of residence. My experience with them has been nothing short of frustrating and unprofessional. After withdrawing my application, I have been repeatedly denied the return of my security deposit, despite my efforts to resolve the issue amicably.

The management team has been incredibly difficult to communicate with. They rarely answer the phone, and when they do, they provide little to no help. I’ve left multiple voice... messages and have documented all my attempts to reach them, but they have yet to offer any substantial assistance. Even though I have witnesses and call logs, they continue to claim that my deposit was refunded, which is simply untrue. I have willingly offered to provide my bank statements as proof, but they have refused to provide any evidence to support their claims.

This lack of professionalism and transparency is deeply concerning. I would never recommend anyone to live here, knowing how poorly they handle such important matters. If you’re looking for a place where you can trust the management to handle your affairs properly, this is not it. Save yourself the headache and look elsewhere. If I could give 0 stars I would. Lee mas