The Abbey At Grande Oaks Apartamentos

Pros:
•Garage Parking
•Valet Trash
•Security on site is SAPD

Cons:
•Units smell of mildew
•Poor management & staff who lack people skills & empathy
•Dirty grounds garbage everywhere
•dirty pool water and dirty area
•Buildings & surrounding areas smell of animal urine/poop
•People who speed through the garage
•Security gates are often broken
•Maintenance takes several visits to fix an issue
•Maintenance supervisor is lazy & lacks knowledge.
•Amenities are often closed
•Cat infestation
•Old... Appliances
•Expensive rate for the quality of apartments Lee mas

Save yourself time, money & the headache. They claim to be a “Luxury Mid Rise” but it’s FAR from it. Trash lays around for days on end, even though you pay for valet trash, the property is disgusting. There’s absolutely NO security, so don’t believe the lie. Their amenities, which are also paid for, are out of order a majority of the time (pool & BB court). Their gate was broken, no maintenance on the weekend (no one in the office either) and my truck was left on blocks but management doesn’t... know how to review security footage because “she’s new” but had the audacity to tell me it was the first time in a year the gates been broken. I moved in in May, front gate has been down twice and the back gate was broken into (chain & padlock) and remained wide open all weekend. No apologies. No empathy. No incident report. DON’T RENT HERE. Lee mas

Been here over 2 years and I love it. First of all, my apartment is lovely and well laid out with a fantastic Large kitchen and master closet! The property is so well maintained by a friendly and courteous crew who are so attentive to taking care of our home! The office staff are always there to help in any way they can. They go above and beyond to make you feel at home ! They are organized, attentive , hard working and most of all a friendly caring group that have become my friends and an... important part of my community family! They are so great at promoting community interaction with their fun and creative “ get togethers” at our beautiful club house. This place has it all, fantastic club house, movie theater, business center, indoor basketball court, gorgeous pool area and a parking garage! You can’t go wrong calling this place Home! Thanks to all of my “The Abbey at Grande Oaks “family! Lee mas

Four months ago, having decided to downsize and move to an apartment, we began looking at what was available near my wife's work. I'm a firm believer in researching online reviews, so when I saw what great ratings The Abbey at Grande Oaks was getting, I began the process of checking them out more thoroughly. I looked at both longterm and newer reviews on several social media websites, and the consensus confirmed my initial assessment. I called The Abbey and went through the application process.... The application was quickly approved, and the few obstacles that arose were handled seamlessly by the office staff (Kody, the leasing agent, Marlene, the assistant manager, and Vanessa, the manager). We moved into our apartment in mid-June, and after two months I can say that this is the best apartment complex I've ever lived in. The staff truly cares about the comfort and safety of the residents, repairs are done promptly, and the grounds are clean and well-kept. (Our balcony overlooks the pool, and the landscaping looks like a resort.) Our apartment (a 2-bedroom/2 bath) is beautiful, with spacious rooms, high ceilings and lots of storage. The kitchen is large and well-appointed. (The only minor drawback is that there isn't a built-in microwave, so we had to buy our own.) We love the fact that there is a huge multi-level parking garage and two elevators--both of which make life so much easier. Considering everything it has to offer, The Abbey is surprisingly affordable, with move-in specials, basic cable, valet trash pick-up and lower rates for water. (The required monthly amenity fee of around $70 covers the extra perks--which we think are well worth the extra cost.) Another benefit to living here is the convenient location--we are within a 10 minute drive of most of the businesses we frequent, so we rarely have to get on the freeways anymore--what a relief. If you're looking for comfort, convenience and peaceful surroundings at an affordable price, this is the place! Lee mas

I just started the lease for my 4th year at the Abbey because living here has been awesome. A big part of why my experience has been so great is the staff. If you've lived in a lot of apartments, you know that even if the property is nice, a bad staff can make living somewhere a nightmare; which is why I'm so thankful for Vanessa, Kody and Marlene because they are fantastic. Even back when I first moved here, Vanessa remembered me by name and always treated me really well. And later, when Kody... and Marlene started working here, they did the same. Now when I see them, it's like saying hey to old friends. Interacting with them has always been a good experience and I feel like they've done whatever they could to make living here as comfortable and enjoyable as possible. Any time I talk to them, I know that I'm going to get the help that I need. The maintenance team is also great and on the rare occasion that I've needed them, they've been punctual, fast, and very friendly. As for the apartments themselves, they are beautiful. I've lived in the "Berkley" (their biggest 2 bedroom) and am now living in the "Ashton" (their smallest 1 bedroom) and both were / are massive apartments with high quality everything. The kitchen is huge, the closet is huge, the bathroom is huge, the balcony is huge, and of course the living / dining and bedroom are huge. There's crown molding, ceiling fans, granite counter tops in the kitchen, bathroom, and on the built in desk. Something I really like is how smart the layout of the apartments are, everything has a good flow and it just makes sense. Also everything is extremely quiet and there's plenty of privacy. Finally, when it comes to amenities, there's a pool, gym, business center, movie theater and basketball court which are all very nice; but the crown jewel is the parking garage. Covered parking is just included with your apartment and you get to drive right up to your floor, which is amazing. I highly recommend living here, the staff is incredible and so is the property! Lee mas