29/1/25
Verified Renter
Very unprofessional office. Management broke the terms of the lease by failing to provide access to a storage unit (we finally got it, nearly 4 months later) and allowed us to sign a lease for a unit that decided to renew their lease, switching us to a more expensive unit. Our bathroom was unfinished, there was a homeless man living in the basement, and there is a cockroach infestation. One of our light switches is even painted over so we can't use it, our microwave was cracked, the oven door... fell apart, and the AC was broken for the 106 degree heat.
Reseña de Apartments.com
Administrador de la propiedad en Mount Vernon Square Apartment Homes respondió a esta revisión
Thank you for your review. It is unfortunate to hear that this was your experience with us. We hope that you have seen an improvement in the way things are handled by us. If you still feel as though you are not satisfied with our services, please let... us know by emailing mountvernonmgmt@morganproperties.com. We thank you for choosing to call Mount Vernon Square your home!
Ashley Lewis
Property Manager