Crystal Towers Apartamentos

Do you love bad management? Do you like broken appliances? Do I have a place for you!

Safety Hazards: There have been 2 police ambushes involving rifles right outside the front entrance, creating a dangerous & unsettling environment. One took place during day light hours while the other took place at night.

Excessive Fees: Imposes numerous fees, including an unnecessary package delivery service (Fetch) & an automatic opt-in to RentPlus, all without the option to opt out. IMPORTANT: When you move out of Crystal Towers, your account with RentPlus is closed. This will impact your... credit score. Also, Amazon delivers directly to your door, eliminating the need for Fetch, but you will continue to be charged for Fetch services regardless.

Hidden Fees: The addition of new fees, like an automatic cleaning fee ($125; amount may very) upon lease renewal/lease termination, without prior notice, is a clear attempt to extract more money from tenants. This charge is not deducted from security deposit. You will be automatically charged a carpet cleaning fee which will be deducted from your security deposit. A potential way around this is if you hire a cleaning service or rent a carpet shampoo machine and you present the receipt as evidence.

Unfair Rent Practices: They incentivize referrals with up to $1,500 (incentive decreased to $250 upon my departure) while simultaneously raising rents for renewing tenants, demonstrating a lack of transparency and fairness.

Rat Problem: Outside the building, there's a rat problem, which not only looks bad but is also unsanitary & concerning for residents' health.

Odor and Sanitation: The nauseating sewage-like smell outside the building in the evenings/early mornings is a constant concern, likely due to a nearby facility and wind patterns.

Gym Ineffectiveness: Missing weights and equipment that tenants take. Multiple tenants have reported missing items, management claims the cameras don't work, so they can't do anything about it.

Fire Alarm Disruptions: Almost every week, the fire alarm goes off after midnight, seriously disrupting sleep & causing significant inconvenience.

Temperature Control: Tenants have no control over the thermostat (temperature). From May to October, only cold air comes out of the vents, while from November to April, only hot air is available. The lack of climate control adds to the discomfort of living here.

Disclosure: This is my experience during my residency from 2022 to 2023, and I no longer reside at this complex. Staff was friendly during the initial lease signing process. Lee mas

I lived in 12th floor of north building and I had pretty much bad experience. First of all, rent is super high for the old apartments. And they were shutting off water supply often for 6-7 hours. And the worst of all, when it rained, water was dripping from ceiling so much that I had to keep buckets to fill water. Then the floor wood was chipping off which was awful. Overall it was a bitter experience. I moved out of the place within one year of my lease agreement. And when it came to renewing... lease, they were asking us 400$ more for old rusty apartment which was already overly priced. The ONLY reason I gave 2 star is for location. Lee mas

The amenities lure you into thinking this is a nice updated place, but the minute you step off onto an upper floor you know this place hasn’t been renovated since the 60’s when it was built. The hallways themselves going into the apartments look dilapidated and the molding is crooked. The apartments look straight out of the 60’s with extremely dated kitchen ware and the quintessential powder blue tiling in the bathrooms. The pictures they show of their model apartment is very deceiving and not a... true representation of the apartments they lease Lee mas

I live in Crystal Towers for more than one year. It’s a good community. I live in 9th floor in south tower, and there is a cockroach last year and we called the maintenance service and it was fast and effective. Crystal Towers’s best advantage is their quick response. Maintenance is within 24 hours usually the next day. And we got a little mice problem which was fixed afterwards. As far as I know, as long as I clean the kitchen, that’s fine.

Crystal Towers is located in a very convenient place... . Like two minutes walk to Costco, maybe 10 mins walk to Harris Teeter. Best Buy Macy Nordstrom. It’s pretty good to live near by. And also close to the metro too. Lee mas