11/18/24
Rude front office
I recently went to tour this place and yikes. Everything was going OKAY at first. 2 employees working the front, I spoke to the lady, she asked questions and I answered-all was well until this couple came in to also take a tour. She noticed the couple and sent me on a self-guided tour...keep in mind I scheduled a guided one. I thought it was kinda rude/insulting but I did the tour anyways. I go tour the place and it was complete trashed! Trying to give this place benefit of the doubt i... thought"it's okay, I can clean it" b/c I was genuinely thinking of moving here! I go out to the porch area and open the storage closet...it is COVERED in mold-I wish i could upload pics here! I go back to the leasing office after the "tour" and I walk into my ID just laying on the table for anyone to take. I asks the guy who is also working where she is and he said "she's on a tour with a couple, if you have any questions just call later-heres your ID" as he talking with another customer. I hand him the bundle of keys the lady gave me and leave. I was insulted b/c she gave that couple a better experience than me and idk if its b/c she thought they would sign a lease that day or what but to think I was actually planning on moving here..what a joke!
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Property Manager at Caribbean Breeze responded to this review
Thank you for sharing your feedback. While we always appreciate reviews and strive to improve, we do not offer self-guided tours for the same reasons you mentioned in your review. Based on your comments, it seems there may have been a mix-up with the... property, and we believe you might have reviewed the wrong location. We hope this clears up any confusion, and we would be happy to assist further if needed.