2/6/25
stalker maintenance workers, poor management & bad quality
I wish I could give zero stars. This place is HORRIBLE. The apartments are old and crusty and the rent is way OVERPRICED for the actual quality of the units. They slap white paint over everything and merely changed the hardware on old cabinets to cover the fact nothing has been updated in decades.The walls are so thin you can hear neighbors conversations and people running up and down the steps. The management team is UNHELPFUL and notorious for sneaking in random fees and are extremely quick to... do so, but if you have a question they are unresponsive.
I DIDN’T FEEL SAFE AT ALL WHILE I LIVED HERE! The maintenance staff are CREEPY. They flirted leaving inappropriate messages when I tried to coordinate maintenance repairs. I ignored the flirting at first to get the needed repairs, but when it wasn’t reciprocated I believe they started coming into my unit when my roommate and I weren’t home. I noticed random lights would be turned on and the door to my bedroom and bathroom would be wide open when I always kept them shut. They even had the nerve to lift my toilet seat up.To add we also had a brick thrown right at our front door leaving a dent which I can only assume was them because it happened right when I noticed the weird break ins.
We had to install a security system in the unit which thankfully deterred them from trying to attempt any more weird break ins/brick throwing. I couldn’t even go outside to walk my dog. They would always drive up to me on their golf carts and scared him causing him to develop severe reactivity and fear.
When I started to completely avoid them they began to steal my Amazon packages out of the Amazon locker and held them hostage forcing me to speak to them. They even called me on Thanksgiving (when their offices were supposed to be closed) and left a voice message saying they took my package then sent me a picture that they had my package trying to force me to talk to them and feeling very uncomfortable.
Their communication system has many flaws. When we were in the process of moving out THEY put down the wrong move out date then charged us extra fees saying we didn’t move out before the lease ended but we in fact left wy before that because that place was so awful I didn't want to stay there after finding somewhere else to live.
I could add so many other reasons why you shouldn’t move here but if you are a single female I definitely would not recommend just out of concerns for your safety.
Review from Apartments.com
Property Manager at Arrive Odenton North responded to this review
Thank you for taking the time to share your experience at Arrive Odenton North & South. We understand your frustration with the condition of the apartments and the communication with the management team. We appreciate you bringing your concerns to... our attention. If you’d like to provide more specific details regarding your experience, you can contact us at arriveodenton@trinity-pm.com. We are committed to addressing any concerns our residents may have.