The Sterling Apartments

Cons- Outdated materials, rude staff, dirty building.
Pros- Good location

The major issues one has to deal with in living here -

1. Roaches. Behind the stove, on the stove, even in the refrigerator.
This building has a serious issue with this. I have seen spray cans (Raid) in the trash room which indicates other people have this problem.
As someone who doesn't leave messes in the kitchen and clean my kitchen all the time, I can't stand that other people are dirty or the building just doesn't do enough to keep this from impacting so many residents.
Maybe there... should be more inspections of apartments to make sure the building stays clean.
People need to be more responsible and held more accountable.
2. Fire alarms - they go off in the middle of the night, 2 am, 3 am. All because residents burn food etc. Who cooks at that time of the day.
And you will have no idea how serious the issue is because despite the building having an intercom announcement system it doesn't get used when needed. You might hear fire trucks pull up to the building and question whether to leave or wait for the alarm to stop. It would be helpful to have more communication from the building.
The 24/7 front desk concierge is an amenity we are paying towards and an important one at that. There used to be better protocols.
Not sure why they aren't trained better.
There should be fines to people who cause the alarm to go off and disrupt the entire building.
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This apartment is so convenient. It is 10 minute walk from the train station and located in the center of Philadelphia. Restaurants, gyms, shopping centers, theaters, technically almost everything is nearby you don’t need to drive a car unless you want to. It is like living in a less expensive town of New York City. Also the building itself has restaurants and gyms too. The rooftop swimming pool is such a scene. The concierge is so friendly and nice. They also hold small parties you can attend... to for nothing, such as a movie night and wine tasting. This is the one! Read More

The apartment complex and leasing agent boasts of the luxury and style of the apartments. Having lived here for a year now of a 14 month lease, I can’t wait to move out. The building is renovated on the inside, but the outside and the plumbing inside are old. Bathroom is always clogged or flooded and the building will make quick temporary fixes but not the main issue of old pipes constantly backing up. They put a new washer dryer in the units they show but most the units have old washer dryers... that are by no means luxury. For the price they charge for rent it’s below expectations. The utilities are building shared and never fluctuate much regardless of how much water or electric you use. It’s a great location and a nice gym in the roof area. But overall the units are not as luxurious and worth the price they want you to believe. Read More

Aimco is all about doing updates that benefit them, anything they can use for marketing purpose or to somehow make their jobs easier they do. Most recent disorganized project is installing keyless locks on all apartment doors, this intrusive and unwanted project is not even communicated properly to residents.

We get so many emails advertising worthless crap like some juice bar or football watching event, but when it comes to important issues that involve someone coming to your apartment (AND... CHANGING YOUR LOCK) there is nothing. They expect people to loiter around the lobby and possibly notice something on a changing billboard, really?

First the sign posted around November 5th stated that installation would start on floors 26 - 29 on November 11th, and every floor was listed with completion of the entire building by November 20th.

Then a sign posted on November 12th stated that floors 27 - 29 would be done on November 13th and floors 24 - 26 would be done on November 14th and remaining floors TBD.

THEN on November 13th they post note on the lobby digital board that they will start with floors 27 - 29 on November 14th and all other floors in the coming weeks.
What is wrong with these people. They disrupt other people's lives constantly with ridiculous and poorly timed projects nobody wants and there isn't even proper communication about them.

Prior to this there was light bulbs being changed in every unit. This isn't going to result in any savings, the utilities are split among all residents. They recently stated all utility bills will be sent electronically vs paper copy - well does that mean they will stop charging the $4.99 fee they charge just to give us the bill - they should.

Aimco is definitely all about looks and what is best for them. They don't consult residents about intrusive or bothersome projects. What they need to focus on is keeping the heater working - it goes out all the time (last year on some of the coldest days). Most people would be happy with a building that is clean, quiet, and has elevators and heaters that work. Everything else they do is superficial and for their benefit. Read More