3/16/25
Verified Renter
So many things have broken in our unit. Dishwasher upon first use, AC during the dead of summer, heater during the freeze, hot water unit, leak in the ceiling (still there, and will likely pose a future issue), sink leaking (maintenance “fixed” it the first time but it’s still leaking), large ant infestation for several weeks upon move in….. this is to name just a few issues ?? paying way too much for a poorly constructed unit
Review from Apartments.com
Property Manager at Encore Grayson responded to this review
We’re truly sorry to hear about the issues you’ve experienced in your home. This is not the experience we want for any of our residents, and we appreciate you bringing these concerns to our attention. Our team is committed to resolving maintenance... requests as quickly and effectively as possible. If there are any outstanding concerns, please reach out to the office directly so we can ensure they are properly addressed. Your comfort and satisfaction are important to us, and we would love the opportunity to make things right. We appreciate your feedback and look forward to working with you to resolve these matters.