Gateway Apartment Homes

They set off the fire alarms *inside your unit* from 9am to 5pm for 6 days for annual testing. You should only move here if you are prepared to leave your unit for six days every year.

I rented here for a year and have had it. I should have listened to the reviews here which apparently are very accurate. My overall experience was poor and did not live up to what they call resort and luxury living.

The leasing office is very pleasant and accommodating right until you sign your lease. Once you're a tenant, all bets are off you are on your own. I have learned to pretend to be a potential future resident so I can speak with a person on the phone because no one answers if you're a... tenant or maybe you are no longer their priority.

You pay a hefty monthly bill for trash that doesn't get managed. There is trash in the trash room oozing with odor, trash in the garage and dog poop.

Pretty cheap washer/dryer for a luxury community.

Your rent will include upkeep and access to amenities that you will not be able to use due to COVID. Despite being close, they have not lower/compensate our monthly rent. You basically pay for amenities that you probably can use half of your time.

Being labelled as high end resort-style gate community. My dad’s wheelchair got stolen. With security cameras, they have not been able to provide any information at all.

You will smell weed in the stairwells, hallways and pretty much in every public spaces here.

If you have guest visiting you, good luck. You are not going to find any parking spaces for guest here. It is always full. They only apparently have 10-15 parking spaces for the entire building.

When you move out, they will bill you with all that they can including cleaning the apartment and the carpet which will obviously not look brand new when you move out but was pretty decent when we moved out. Just don’t expect to get your security deposit back and maybe even pay up some more.

The only thing good here is the maintenance. They are very quick, friendly, and does a phenomenal job. Lee mas

if you move here, expect to hear the upstairs neighbors every move. the floors squeak worse than a motel 6 and you can hear the neighbors driving there cars through the parking garages.... absolutely no peace and quiet and management could care less about you

BEWARE - do not move here!

My pregnant wife, her family and I spent many hours cleaning up our apartment after moving out. We ran short on time and left some normal dirt that appears on all white walls. Mainly near where kids sat on bar stools and swung their feet and left some black dirt on the island counter. Even then...we used water and paper towels and easily removed most of it. A month after leaving...we received a bill for $796.00 which included $517.00 for PAINT AND PRIMER. Paint to... cover the few spots we had forgotten.

When I called and spoke with them, they sent me photos of the same type of dirt we had wiped off and said their contractors had to PAINT OVER THE DIRT. Instead of wiping it off the walls with the money we paid ADDITIONALLY to have it cleaned, they just painted over it to make extra money from us. They did so assuming we would just not read our bill and pay whatever they charged because we’re gone and had moved on.

After asking them to discuss the obscene charges with their contractors (a Wednesday ), they ignored me. I waited until the coming weekend ( TODAY ) to call and ask to speak with a manager. I was told he was with future residents and that he’d call me back. Of course no call, so I call several hours later and finally get a hold of him to only be told that they value their company and contractors more than they do their residents. In other words, they weren’t willing to help at all and that it was “ out of their hands”.

Save yourself some time and look elsewhere. Unless you want to hear slamming doors, your neighbors through the walls, THEN have your wallets gouged when you move - look anywhere else. Anywhere but Gateway Apartment Homes Lee mas

I just can say worst place to live and you will find it out when you want to move out! I will never rent an apartment from Irvine Company again. They just want to charge you even by making stupid reasons. WORST Company to rent home ever!