31/3/22
Nice amenities, impossible to live on the first floor
Yes amenities are great and maintenance team is super helfpul BUT whatever you do, do not rent a first floor apartment here. It's been mentioned multiple times but we took a gamble and are paying the price for it.
You can hear, almost feel, the footsteps above you. When we reached out to staff we were told that we should expect "regular apartment noise" but the creaking and cracking is beyond reasonable noise. They even suggested we should leave a fan running to drown it out if we have to.
The... noise makes the first floor extremely unpleasant to live on. Our neighbors aren't doing anything wrong, it's just the building that needs so much work to fix.
We've reached out by phone or email, we asked to move to a second floor apartment even in an available but more expensive monthly unit. We were rebuffed because they only allow you to sign entirely new a brand new lease if you want to switch instead of allowing you to switch, pay more monthly but keep your same lease length.
So come here for the pool, the location and the maintenance, but be very very careful about which apartment you land if you want to be able to relax in a peaceful environment. There's a ton of postiive reviews because they farm them with giveaways too, take care to read some of the critical reviews for a full picture.
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Administrador de la propiedad en Lincoln Place respondió a esta revisión
Hello, thank you for sharing your experience at Lincoln Place. We appreciate the feedback you have provided. Our maintenance team is such a great asset to our community and we are pleased they have been so helpful. We will make all efforts to resolve... any situation where noise level is louder than acceptable apartment living standards. It is certainly understandable that above average noise can be disruptive, and our team always works with all neighbors involved to address these matters. Resolutions will be looked at and offered as necessary based on review of any reports of loud noise. By transferring a new lease, the terms would be based on availability. In addition, we do not offer gift cards or bribes to illicit positive reviews from customers. Rather, we do have a National Online Review Sweepstakes, where customers can leave a review for their community and enter for a chance to win a gift card. If you have further questions or concerns, please reach out to your Community Manager or to ICanHelp@AirCommunities.com. Thank you. -Susan