SkyHouse Channelside

I had a terrible experience touring Skyhouse at Channelside. The staff was rude and unprofessional, making me feel unwelcome and undervalued. If this is how they treat potential tenants, I can only imagine how they handle current residents. Such a shame giving the pleasant views of the city throughout the complex.

I would rather pay more than what was offered to have a much better human experience than to compromise on pricing to have great views of Tampa.

My quote for a pending application had gone up literally overnight so my roommate had called to seek resolution in this matter. My roommate was faced with a hostile attitude from the leasing agents, who were not only rude but refused to allow her to speak with the manager. I therefore began to call periodically, as I was unable to reach any of the agents. I called once at 12:36 pm, no answer. Then I rang twice at 1:10 pm, the second time I finally got through to someone (then got hung up on)... .

When I finally got a hold of one of the leasing agents, her tone was incredibly hostile, but more importantly I could barely hear her. I very kindly let her know she was a bit muffled and I couldn’t understand her and she hung up on me. I called back immediately thinking perhaps she was unable to hear me, only to be sent straight to voicemail. So I repeatedly called back until the manager eventually picked up and he was unbelievably rude, nasty, and also said “that never happened.” I would give this place zero stars if I could.

Increasing the quote is one thing; it’s business. That’s not why I am leaving a 1 star review. The mind blowing degree of unprofessionalism, attitude, and nastiness is another experienced not only by myself, but my roommate and her guarantor. If the leasing management team is a reflection of the complex, I would strongly advise you to choose one of their competitors. Lee mas

All of the staff from the leasing office, maintenance, and the 24hr concierge are extremely friendly & helpful. There are always fun community events they put together which is a great way to meet people. Perfect location, walkable to everything you need and nightlife. Also, best pool views in Tampa!

Perfect location, walkable to everything you need like local coffee, groceries and bars $ restaurants. My apartment overlooks the port so I see the cruise ships coming in and off of the ocean and I also can see the sunsets right over the city. Cant beat it.

View - 5/5 - Hard to beat the views here. You aren't looking into another apartment, which is nice.

Apartment - 2/5 - Confusing layout at best. Easy to tell these were converted from larger layouts at some point. Walls in the middle of windows. Wood frame on one side (paper thin), concrete on the other. Wood frame walls are so thin you can here your neighbors talking at a normal volume.

Building - 1/5 - 23 floors. 3 elevators, one of which is a freight elevator that can be reserved. The... reason I am giving this 1 star is the elevators had frequent issues. In the year that was I was here we were down to 1 elevator several times, and down to 2 (not including when the freight elevator was reserved) at least once per month. When down to 1 elevator expect 15-30 minute wait times to get to your apartment.

Management - 1/5 - Only cares about collecting your money. Will tell you they take other issues seriously and even go as far as to tell you what they will do to address it and then not do anything at all.

Location - 3/5 - You are downtown, but I don't understand the appeal of Channelside. The other side of the city is much better. Sparkman wharf makes it bearable, but you'd be better off living on harbour island.

Overall, the only thing luxury about this apartment is the price. Lee mas