16/12/24
NO HEAT
I moved in literally within the last 3 days and haven’t had heat since. It’s been below freezing weather too. They gave me a heat fan, not a space heater that has the metal coils and can heat space but a fan that produces heat only as far as standing in front of it. I don’t even want to live here anymore. On top of that, every time I call the office they don’t answer. I walk into the office and they are sitting there.
I paid a security deposit and rent just for me not to be able to stay there... because there is no heat. I don’t recommend you come to these apartments considering it’s literally winter and no heat. An apartment complex is only as good as its maintenance really.
Reseña de Apartments.com
3 personas encontraron esto útil
Administrador de la propiedad en The Alcove Southfield respondió a esta revisión
Hello - We appreciate you bringing these concerns to our attention. We understand how inconvenient it is to experience heating problems right after moving in, especially during colder temperatures. The delay you’re facing is due to coordinating... repairs with a contractor, however they will be out to repair your furnace soon. If you have any further questions or would like an update, please reach out to our property manager. We value your patience and are actively working to resolve the issue as quickly as possible. Sincerely, The Alcove Southfield Apartments Management Team
