Mesa Del Oso Apartamentos

We encountered many issues living at this place and experienced a lot of the same issues that other people have already touched on. First off, the apartment that they gave us looks nothing like the ‘model’ apartment. It was filthy like nobody had been living there in a year. Don’t count on getting your deposit back either. Prior to moving out, we deep cleaned the apartment where it was move in ready and 10X cleaner than when we first moved in. They ended up applying the deposit towards a... bogus cleaning fee and charged us with whatever the $250 deposit didn’t cover. Management did not have any interest in resolving our final bill, which included a higher than usual water bill. This was due to letting water pour off the swamp cooler for a month. They even mentioned that they were aware of this happening with several other units and yet they didn’t do anything about it?!? Bottom line- do yourself a favor and think twice before renting from this place. Lee mas

On move in, had to submit 17 work orders for missing or malfunctioning items. It took about 7 months before all were completed. Now we are waiting on overdue swamp cooler conversion (from heat to cooling) when high temps have already gone above 80. Notice end of last week that conversion would happen Tuesday/Wednesday. Late Wednesday, we got notice that conversion would extend into Thursday and Friday. It is Friday afternoon, and they aren't even working on conversion. Do you think they... would let the tenants know what is going on? NOPE! You have to go up to the office and get in a shouting match with the manager. AMC management has got to be the worst! Lee mas

In the few years I've lived here, poorly maintained, aging units are in dire need of refurbishment; and if anything finally gets replaced, they very cheapest products.
1. Hot water heater keeps going out, but maintenance isn't allowed to replace until items completely break down.
2. Master shower unusable as the floor cracked; reported multiple times in the last 3 weeks.
3. One pool's been unusable for 5 years.
4. Office does not follow-up, you will spend extraordinary amount of time to get... anything done.
5. Fences falling apart, falling down.
6. Old, epoxied counters pitted and give slivers; worn out cabinets give slivers too.
7. Old dishwater doesn't clean well, but again, no replacements until completely broken.
8. Absolutely cheap: cheap vinyl floor, cheap blinds, cheap carpet, nothing is luxury. Lee mas

The apartments are much older, and outdated than the pictures would
Make you believe. The maintenance staff is unresponsive, and on several occasions allowed me to deal with a broken AC, with heat in excess of 100 degrees this summer which garnered a shrug of their shoulders, and suggestions to get fans at my own expense

The apartments have mold, cockroaches, foundation issues, and are falling apart. All major maintenance must be approved by Jessica and she will only approve maintenance "if you sue". My health has been affected by all the mold in the apartments. When you tell them there is mold they simply caulk over the location. This is not a one-time incident. If you talk to the residents this is happening on a large scale.