18/3/25
Verified Renter
We've been residents here for almost twenty years. The current management have made improvements to the property. We love the new backyards, the new basketball court, and the gym. The onsite staff are very helpful. The billing process could be improved, we have our own rental insurance coverage, but the portal does not have a way to prove that, so we keep getting billed for rental insurance, and the onsite staff has to credit us each month.
Reseña de Apartments.com
Administrador de la propiedad en Cascadia at Fairwood Landing respondió a esta revisión
Thank you for your thoughtful review and for being such long-term residents! We’re thrilled to hear that you’re enjoying the new improvements to the property, like the backyards, basketball court, and gym. We also appreciate your kind words about the... onsite staff – we’re glad they’ve been helpful to you.
We’re sorry to hear about the billing process inconvenience with rental insurance. We completely understand how frustrating that can be. We'll look into ways to improve the system and make it easier for you to update your information. Thanks again for your feedback and for being a part of our community for nearly 20 years! We truly value you as residents.