3400 Avenue of the Arts Apartamentos

Maintenance is horrible. Management is horrible. Bug problems are HORRIBLE. The only thing redeeming about this place is the way it looks when you're at the pool.

They don't tell you when you move in that they'll try to sneak in charges. Example: wife moved parking spots to a cheaper spot, and they said that she didn't need to sign anything and they'd just make adjustments to the rent. Couple months later, leasing office asked her to sign something. It included the payments of the old spot plus... the spot that she was in. Would've came up to over $100 something for both spots.

Had horrible roach problems because of how disgusting people are here. I was finding roaches almost every day inside of my apartment nearly dying.

To make matters worse, they WILL take all of your security deposit. As soon as you try to leave, you'll be lucky to get $100. Wife and I cleaned our place SPOTLESS, cleaned fixtures, outside balcony was clean, walls clean, nothing broken, everything repaired before we left. They take all of the security deposit because it's needed for "cleaning services". I could get any person to clean the place for $100 bucks, but they need proof. Ridiculous.

To make matters worse, you think you're going to be safe from paying anything else? No. You'll be paying for the rent, amenities, gas, and water even after you leave. Why? Because your lease isn't up until the new leasee moves in which is a 5 day period, so they prorate your rent when you're not living in it, and they need to make it seem like it's being occupied for whatever reason?

Nothing is structured correctly from signing, and business practices are abominable. They need to let you know up front what's included for everything. People applying for a lease shouldn't come up with all the questions, people who are selling invaluable needs need to be transparent with people. It's bad service.

This is my last apartment experience. Lee mas

Recently management decided to resurface the parking structure. While this was happening and without telling the residents they removed 100% of visitor parking without offering an explanation or a heads-up that this would happen. When people complained they told residents to illegally park in fire lanes. This has been going on for several weeks now without any explanation from management other than there will eventually be visitor parking but outside the complex. Now it seems like residents will... be charged an hourly fee to use them. DONT MOVE HERE! Lee mas

I have been living here for over 6 months and it has been a great experience so far. The location is very convenient and the amenities are amazing!

If you wanna waste your money and time? And wanna live with rats? This apartment is perfect for you!!

1. Living with RATS
I see rats by the pool every night. Of course I reported that to the leasing office but as usual they do not do any work.

2. Homeless and useless security
Frequent homeless break-ins in the parking lot trash area inside the gate. Security doesn't do there job.

3. Useless leasing office, which is the most stressful thing to living in this apartment;)
While I lived there,... when I go to the leasing office and they would do NOTHING, never return my emails, never return my phone calls. They will send you back to your room for the time being, saying, "Come back to the office if you can't solve the problem. " And they will put off the problem.
Then they suggest you do what you are already doing. I'm in leasing-office because I haven't solved the problem by doing that. This is how they do it. lol

4. Incredibly THIN floor
The floors are incredibly thin. Even when we put down carpets on the floors and wearing slippers, the downstairs residents keep complain about the noise.

5. Again, useless office and security
We pay monthly for a parking spot and often have people from outside, park their cars to me and my roommates parking spot.
The office, security, whoever I told, refused to do anything or call tow away and said they couldn't do it. Lee mas

Frequent break-ins and property staff uncontactable. Have lived here for a year and couldn’t be more happy to leave. People let their dogs do both deeds in the elevator and hallways. Good luck trying to get a car towed from the spot you pay too much for, you’ll be waiting five hours for a tow in order to go to work. Main Point: Parking is not enforced whatsoever, and Homeless freely walk through the underground structures taking recycling and breaking into cars, my company work truck included... (while I was still in the drivers seat) Let alone a complete mess with their error filled resident portal. The only good thing is the service team. Would never lease here again. The grounds are great but I couldn’t possibly give this building a lower rating after the encounters I’ve had.
Lee mas