Park Place Apartment Homes

I’ve always lived in Irvine Company apartments and have had an amazing experience. The cleanliness and customer service standards were always above and beyond what I’d expect until I decided to make the switch to Park Place. I was excited about renting one of their new apartment units that had the best finishes and upgraded appliances. 3 days after I moved in I woke up in the middle of the night with red bumps all over my ankles and legs. I was panicked and when I started walking around my... bedroom I noticed tiny black bugs that would jump onto my ankles. I submitted a work order request through Park Place and the exterminator confirmed that the apartment had fleas and that since I just moved in they must have been here before I moved in since I did not own any pets. I’ve lost $1K in hotel rooms because I was too scared to sleep in my apartment before the pest control service came and Park Place did not offer / will not pay for anything to compensate me for an inhabitable unit. I was told to go through my renters insurance which most policies do not cover fleas since that requires a specific pet insurance. Thankfully I’ve moved in with my boyfriend but I wish that I would’ve toured the unit before I signed. I’ve never been treated so poorly for an unfortunate event that I didn’t cause. I am genuinely upset because I loved the unit so much and was so excited to be able to move into an upgraded apartment and now I’ve lost more money dealing with this issue. The unit was treated by pest control but there are still fleas all over my bedroom carpet and I am uncomfortable keeping my bedroom furniture because of it. There has been no apologies or efforts to make the situation better from the Park Place management team. I had to fight to get an appointment with one of their managers and stop by multiple times just to get answers on if I could get out of my lease. Thankfully I’m leaving but if I could go back in time I’d never sign here. Lee mas

There is nothing LUXURY about this place!!This is one of the worst apartment communities of Irvine Company with a week , lousy and dishonest management. Toxic and cancerous fumes from cars in highway 405 that you inhale constantly. The noisiest and the filthiest apartment community you can imagine. Trash, vomit, dog poop and dog pees everywhere in the community. People smoking everywhere and this is supposed to be " smoke-free" apartment community. Waaaaay overpriced. Nothing works, always... issues with garage doors, computers, elevators, gym equipment; Outdated and non-working appliances. Imagine adding water manually to the washing machine, or your fridge makes a whistling noise, or the AC don't work in the middle of the summer, or the heater stops working in the middle of the winter and takes weeks to get it fixed and still has issues such as a loud noise that shakes your entire walls!! I can go on and on but I'm sure you got the picture!! Lee mas

This place is going downhill. Management is untrustworthy and incompetent. There are many issues with this property. Whoever is writing some of these stellar reviews must be friends, staff, relatives or they are paid reviews. Trust me when I tell you to run as fast as you can. You’ll regret it big time, if you move here.

Shady and untrustworthy management
Roaches
Extremely overpriced

My daughter moved to this apt complex and took a short term lease. 4 months. At the end of the lease she was told that she didnt give enough notice..even though the lease was up..and she was charged 2300$ for an additional month.
Then after keys returned they sent an exhausting review of account and an additional bill for 350$ for paint and cleaning.
This apartment was barely used. She had just moved to Cali and had only a few things.
I believe she was taking advantage of.