Q @ Uptown Apartamentos

Moved in 3 months ago from out of state and am grateful for this space for so many reasons. The unit was clean upon arrival...and we were even welcomed with a couple of kitchen ware and a bottle of wine. Had one issue with AC and the maintenance was responsive and attentive. I love that I can put in a maintenance request in the app/ portal without having to reach out.

The unit is spacious and I am loving the outdoor space that provides great privacy and access to the pool. I have enjoyed... being able to end each day with a nice swim.

The pool is kept clean and the lawn is always taken care of.

Whenever there is an issue possibly with a neighbor including your parking space being taken, you can contact management and they will send out a mass e-mail.

So far this place as been an amazing experience of comfort and attentiveness. Lee mas

I have never met a more bubbly inviting and sweet manager, Lauren is amazing! Oh and the property is beautifully kept.

...and it's been great. My two roommates are also happy with everything. Management was able to move us into a unit within the space of the week, which I thought was going to be impossible anywhere. It saved me a commute from Santa Fe, and I was able to move in before I started working 70 hours a week. Of course, I was lucky that there was a unit ready for me.

I want to clear up a few things I've seen in the other reviews. Management has been the same team since I moved in late May. I've had... no problems communicating with management. Every time I put in a maintenance request, it is very promptly responded to. And the maintenance man is very friendly and professional. It's great that I can trust him to come into my home when I'm away.

Oh yeah, there's free internet and cable. It took a while for a Comcast representative to meet me on a Saturday, but it eventually got installed, and now I enjoy fee high speed internet and cable. With WiFi.
The online portal is amazing. Charges are very well broken down once you get to the right page. Sometimes the utilities take a while to post, but I've never been charged a late fee, let alone harassed about it. It's great that I can make a payment and my roommates can see what I've paid.

The washer/dryer combo is as effective as it was engineered to be. It doesn't vent hot air, so no, it's not efficient in drying. But an alternative would be no washer/dryer amenity at all. If you're expecting to use it like the washers and dryers at a laundry mat, or a house, you'll obviously be disappointed. My roommate uses it EVERY day to wash and dry. In Europe where people live in small spaces and not McMansions, ventless dryers are the norm.

As others have said, I am very grateful that pet policies are enforced, all of which have been extremely clear to be since before I signed my lease. The well kept landscaping is very well done, and it's pleasant that out my windows there are plants, and not just concrete and stucco.

I have not had problems with parking, although clearly others have. I've seen steps to address this in the last few weeks, as management has contracted with a towing company and has posted the appropriate signs to deal with "bogie" cars. The gates sometimes malfunction because, somehow, PEOPLE KEEP HITTING THEM. And by people, I mean residents here.

All of my appliances were new when I moved in to the freshly renovated apartment. Lee mas

I have lived here for 2 months now. Sure the apartments look nice but they are very poorly and cheaply built. The paint is literally chipping off my walls and there are so many spots that weren't actually painted when I moved in. Management is the absolute worst I've ever experienced. I didn't get a key to mailbox until about 2 weeks ago because the manager wouldn't respond to my multiple requests for a copy of my lease. When I finally showed up in person to get it, I discovered she had actually... LOST my lease. HOW DOES THAT HAPPEN?? Every single time I try to get in contact with the Lauren, the manager, I get no response. I text her and she leaves me on read. Super professional. I moved in here specifically because of their pet policy but now pets aren't allowed on the grass, only a roughly 6 foot by 6 foot pet "run" that has only rocks in it. My dog won't use the restroom in it because she is trained to only go in the grass. I have to actually take my dog to a park nearby every time she needs to go out. WHY am I paying this much money for this nonsense?? Maintenance is essentially nonexistent. I put in a work request for my washer/dryer combo to be fixed and no one ever showed up to fix it. I had to do it myself. I haven't so much as seen the maintenance man in about a month anywhere on the property. Speaking of the washer/dryer combo, it's the worst invention in the history of mankind. You can wash about 2 shirts at a time before its full and it takes an entire 4 hours to do one load of laundry. On to the tenant portal: it's awful. I pay my rent on time every month but for whatever reason, random charges for anywhere from $20-$200 appear on my account. I can't tell what is what. I don't know how much my utilities are and I don't have any way of finding out because, like I said, the manager is the actual worst. I never get any notifications when I have charges due that have been added on so I have no idea about them and suddenly they're late. I just moved to New Mexico but I have had the absolute worst experience in this complex and it has soured my entire time here. I would not advise anyone to move here no matter how pretty it is, especially if you have a dog. I've lived in a bunch of different apartment complexes but this one is hands down the worst one. All in all, don't move here, you'll be much happier literally anywhere else. Lee mas

Have lived here for 2mths. Love my townhouse. Its been renovated with granite counter tops & wood floors. Very nice! Plenty of room for me & my kiddo. Love having a pool in this desert heat & the park nearby is nice. The property manager has been wonderful. She has been very helpful, not only with a few minor issues, but with recommendations on stuff to do & see in Albuquerque. I'd recommend joining this community if you are new to the area.